Shipping policy

Where we ship

Within the United States (matcha), and select areas of Colombia for cookies by direct order. Local hand-delivery may be available — see checkout options.

Processing time

Orders are prepared within 1–3 business days. Fresh-baked items ship once ready to keep them at their best.

Shipping time & cost

Calculated at checkout based on destination and method. You'll get a tracking link by email when your order ships, where available.

Delays & address errors

We're not responsible for carrier delays, but we'll always help you track a package. Please double-check your address; we can't reroute a package once it has shipped. Questions: galleteusa@gmail.com.